Privacy Policy


At Himalayas Crafts Limited, we are committed to safeguarding the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing our website, engaging with our services, or making purchases, you consent to the practices described in this policy.

1.      Information Collection: We may collect personal information such as your name, contact details, email address, and shipping address when you place an order or create an account on our website. Additionally, we may collect non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience.

2.      Use of Information: We use the collected information to process orders, fulfill customer requests, provide customer support, and improve our products and services. With your consent, we may also send you promotional materials, newsletters, or updates about our offerings. You have the option to unsubscribe from these communications at any time.

3.      Information Sharing: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and IT service providers. These partners are bound by confidentiality agreements and are only authorized to use the information for the purposes outlined in this policy. We do not sell or rent your personal information to third parties for marketing purposes.

4.      Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption technologies, secure data storage, and restricted access to your information by authorized personnel only.

5.      Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site. You can choose to disable or block cookies in your browser settings, but please note that certain features of our website may not function properly as a result.

6.      Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information on their platforms.

7.      Children's Privacy: We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information from our systems.

8.      Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the date of the last revision will be indicated at the top. We encourage you to review the policy periodically to stay informed about how we handle your personal information.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.