Delivery Information
At Himalayas Craft Limited, we are dedicated to providing reliable and
efficient delivery services to ensure your products reach you in a timely
manner. Here is some important information regarding our delivery process:
1. Shipping
Methods: We offer various shipping methods to accommodate different needs and
preferences. The available options will be displayed during the checkout
process, and you can select the one that suits you best or we will use reliable global curriers service. The shipping methods
may include standard shipping, expedited shipping, or other specialized
services depending on your location.
2. Processing
Time: Once your order is placed and payment is confirmed, we strive to process
and prepare your order for shipping within the specified (next working day) processing timeframes.
This time period allows us to carefully package your items and ensure their
quality before they are dispatched.
3. Shipping
Time: The shipping time refers to the estimated duration it takes for your
package to reach its destination after it has been shipped. The shipping time
may vary depending on factors such as your location (within Hong Kong - 3 working days) the shipping method
selected, and any customs procedures that need to be followed. Please note that
unforeseen circumstances, such as weather conditions or customs delays, may
impact the estimated shipping time.
4. Tracking:
For most orders, we provide tracking information that allows you to monitor the
progress of your shipment. Once your order is shipped, you will receive a
confirmation email with tracking details. You can use this information to track
your package through the designated courier's website.
5. Customs
and Duties: If you are placing an international order, please note that customs
duties, taxes, or import fees may be imposed by your country's customs
authorities. These charges are the responsibility of the recipient and may vary
depending on your location and the value of the items purchased. It is
advisable to familiarize yourself with your country's customs regulations and
any potential fees before placing an order.
6. Shipping
Restrictions: While we strive to offer global shipping, there may be certain
countries or regions where we are unable to deliver due to legal restrictions
or logistical challenges. If you encounter any issues while selecting your
shipping destination during the checkout process, please contact our customer
service for assistance.
7. Shipping
Address: Please ensure that the shipping address provided during the checkout
process is accurate and complete. We are not responsible for any delays or
delivery issues that may arise due to incorrect or incomplete address
information. If you need to make any changes to the shipping address after
placing your order, please contact us as soon as possible on hotline +852 - 9158 9181.
If you have any further questions or require additional information
regarding our delivery process, please refer to the shipping information
provided on our website or contact our customer service (+852 3686 1513). We are here to assist
you and ensure a smooth and satisfactory delivery experience with Himalayas
Craft Limited.